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Need more information from our Technical Support staff?
Please contact us by telephone, fax or e-mail.

Filter Hotline: 1-800-882-0890 (toll-free) or 1-618-445-5392
Send us a fax at: 1-618-445-5292
E-mail us using our convenient online form (English only)

The business hours for Technical Support staff are as follows:
Monday through Friday 7:00 AM - 7:00 PM (Central Time)
Saturday 7:00 AM - 5:00 PM (Central Time)
Sunday Closed

Holiday schedule and hours for Technical Support staff:
May 28 Memorial Day
 Closed
July 4 Independence Day
 Closed
September 3 Labor Day
 Closed
November 22 Thanksgiving
 Closed
December 24 Christmas Eve
 8:00 am - 2:00 pm
December 25 Christmas Day
 Closed
December 31 New Year's Eve
 8:00 am - 2:00 pm
January 1 New Year's Day
 Closed